The primary difference between e-commerce and online shopping is that e-commerce is used to describe any commercial transaction conducted electronically, while online shopping refers to the process of browsing and purchasing products or services through a website or mobile application. Additionally, e-commerce includes other activities such as customer service, inventory management, and payment processing, whereas online shopping is strictly focused on the purchase of goods and services.
A3. The difference is the use of digital technology to facilitate the transaction. In e-commerce, the transaction is conducted through a website or mobile application, whereas traditional commerce typically involves a physical location. Additionally, e-commerce offers more convenience, cost savings, and access to a larger selection of goods and services than traditional commerce.
There are four main types of e-commerce: business-to-consumer (B2C), business-to-business (B2B), consumer-to-consumer (C2C), and consumer-to-business (C2B). B2C is the most common type of e-commerce, where businesses sell products or services directly to consumers. B2B involves transactions between two businesses, such as a wholesaler and a retailer. C2C involves consumers selling directly to other consumers, such as on eBay or Craigslist. C2B is when consumers offer products or services to businesses, such as freelance work.