The FAQs widget in CustomFit.ai allows you to create a clean, collapsible question-and-answer section directly on product or checkout pages. By preemptively addressing concerns like shipping timelines, return policies, ingredients, or usage instructions, you help users make confident decisions without leaving the page.

Each question expands on click, keeping your layout minimal and mobile-friendly while still delivering in-depth answers. You can customize question text, answer formatting, and even insert links or rich content for further guidance.

Perfect for ecommerce, health, wellness, and beauty brands, this widget helps reduce friction in the buying journey and cuts down repetitive customer support tickets.

Reduce Drop-Offs with Instant Answers

Address common questions like “Is this suitable for sensitive skin?” or “How long is delivery?” without forcing users to search. Having answers available instantly improves trust and keeps shoppers engaged.

Keep Layout Clean and Organized

Collapsible sections ensure that your product pages stay neat, even when including 5–10 detailed questions. Users only expand what they care about, creating a personalized and distraction-free experience.

Customize Styling for Brand Consistency

Match fonts, colors, and icons with your brand guidelines. Whether you're aiming for playful or professional, this widget integrates seamlessly with the rest of your product detail layout.