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Homeโ€บBlogโ€บcheckout pricingโ€บEMI/Installment Options Impact on Conversions

EMI/Installment Options Impact on Conversions

SJSapna JoharHead of Growth & CRO, CustomFit.aiJanuary 15, 20255 min read
On this page
  1. Why EMI Messaging Changes Purchase Decisions
  2. Which Products Benefit Most from EMI Display
  3. How to Display EMI Pricing on Product Pages
  4. Format 1: "EMI starting at โ‚นX/month"
  5. Format 2: Interactive EMI calculator
  6. Format 3: Payment method badge
  7. Format 4: No-cost EMI callout
  8. Integrating EMI with Indian Payment Gateways
  9. A/B Testing EMI Messaging
  10. Tips / Best Practices
  11. Key Takeaways
0%
EMI/Installment Options Impact on Conversions

From the conversion glossary

Concepts referenced in this article, defined.

Definition
What Is Lift? Definition, Formula & Guide
Definition
What Is Baseline? Definition, Formula & Guide
Definition
What Is Psychological Pricing? Definition & Guide
Definition
What Is Subscription? Definition & Guide
โ† Back to Checkout Pricing guide
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Displaying EMI (Equated Monthly Installment) or BNPL (Buy Now Pay Later) options on your product page converts a โ‚น4,999 price into "โ‚น1,666/month for 3 months" โ€” and that changes everything. For Indian D2C brands selling products above โ‚น1,500, EMI visibility is one of the highest-impact CRO levers available, particularly given India's growing but still-developing consumer credit infrastructure.

Why EMI Messaging Changes Purchase Decisions

The total price of a product creates a psychological barrier. โ‚น4,999 requires the shopper to mentally justify a single large outflow. โ‚น1,666/month reframes the same purchase as a manageable monthly expense โ€” similar to a Netflix subscription or a dining-out budget.

This is not just psychology โ€” it is practical for Indian middle-class shoppers whose household budgets are managed on a monthly basis. When they can align a purchase with their monthly income cycle, conversion resistance drops.

Data points:

  • Klarna (global) reports 44% higher conversion rates when BNPL is displayed on product pages
  • In India, ZestMoney reported that merchants showing EMI upfront saw 18โ€“30% higher checkout rates on products above โ‚น2,000
  • Razorpay data shows EMI adoption in India has grown 3x between 2021 and 2024, particularly for electronics, health appliances, and personal care devices

Which Products Benefit Most from EMI Display

EMI messaging has the greatest impact when the product price creates a genuine psychological barrier:

High-impact categories:

  • Personal care devices (hair straighteners, epilators, electric shavers) โ€” โ‚น2,000โ€“โ‚น8,000
  • Health and fitness equipment (smart scales, fitness bands, massagers) โ€” โ‚น2,000โ€“โ‚น10,000
  • Premium supplements (protein powders, health stacks) โ€” โ‚น2,500โ€“โ‚น5,000
  • Premium skincare and haircare sets (gift sets, devices) โ€” โ‚น1,500โ€“โ‚น5,000

Lower-impact categories:

  • Products under โ‚น999 โ€” EMI on small amounts feels awkward and can signal the brand is desperate
  • Consumables with 30-day supply โ€” EMI on a 1-month supply implies you will need to pay monthly installments on a recurring purchase, which creates mental accounting confusion

How to Display EMI Pricing on Product Pages

Format 1: "EMI starting at โ‚นX/month"

Show the lowest EMI amount prominently near the price. "EMI starting at โ‚น833/month" under a โ‚น4,999 product price.

Best for: Initial visibility โ€” it reduces the perceived price barrier immediately.

Format 2: Interactive EMI calculator

A dropdown or expandable section showing "3 months ร— โ‚น1,666", "6 months ร— โ‚น866", "12 months ร— โ‚น449" lets shoppers choose their comfort level.

Best for: Higher-ticket products where shoppers want to compare options.

Format 3: Payment method badge

"EMI available | No-cost EMI on Bajaj Finserv | ZestMoney | HDFC" as a row of badges near the price.

Best for: Trust-building โ€” showing known EMI providers signals credibility.

Format 4: No-cost EMI callout

"โ‚น4,999 or โ‚น1,666 ร— 3 months โ€” No-cost EMI" (where the brand absorbs the interest cost) is the strongest converter because there is no catch.

Boat uses no-cost EMI messaging prominently on their accessories above โ‚น1,500. Their product pages show the monthly amount in font size equal to or larger than the total price.

Integrating EMI with Indian Payment Gateways

The major Indian payment gateways support EMI widgets that can be embedded on product pages:

Razorpay: EMI display widget with real-time bank-specific rates. Supports Bajaj Finserv, all major bank credit cards, and ZestMoney.

PayU: EMI availability indicator by card type. Requires the shopper to enter their card BIN to show specific rates.

Cashfree: EMI and BNPL via LazyPay and Simpl. Particularly strong for younger demographics without credit cards.

ZestMoney / Simpl: Standalone BNPL that approves most shoppers in under 60 seconds. No credit card required โ€” appeals to the large segment of Indian shoppers without credit card access.

A/B Testing EMI Messaging

Key tests to run:

Test 1: EMI visible vs not visible on product page This is your baseline test. Show EMI messaging to 50% of visitors and measure checkout initiation rate and conversion rate. Most stores see 10โ€“20% lift in the EMI-visible group for products above โ‚น1,500.

Test 2: Monthly amount first vs total price first "โ‚น1,666/month" as the primary price display vs "โ‚น4,999" as primary with EMI as secondary. For price-sensitive audiences, EMI-first can lift conversion; for premium audiences, it can signal affordability concerns.

Test 3: Interest-bearing vs no-cost EMI If you can absorb the cost for a no-cost EMI promotion, test it. No-cost EMI typically outperforms interest-bearing EMI by 20โ€“40% in checkout initiation.

Test 4: EMI badge placement Near the price vs below the Add-to-Cart button vs inside the cart.

Use CustomFit.ai to run these tests without developer help.

Tips / Best Practices

  • Always show EMI options before checkout, not just at the payment step โ€” late discovery reduces the uplift
  • For COD-heavy product lines, BNPL (ZestMoney, LazyPay) is often more accessible than bank EMI โ€” it does not require a credit card
  • Festive seasons are ideal for no-cost EMI promotions โ€” Diwali campaigns with "0% EMI for 6 months" can lift high-ticket conversion by 30โ€“50%
  • Track EMI-converted orders for return rates separately โ€” BNPL orders occasionally have higher return rates if the purchase was impulsive
  • If you offer no-cost EMI, factor the subvention cost into your pricing before running the test

Key Takeaways

  • EMI/BNPL display lifts conversion by 15โ€“35% for products above โ‚น1,500 by lowering the psychological price barrier
  • No-cost EMI consistently outperforms interest-bearing EMI โ€” absorbing the subvention cost is often justified by the conversion lift
  • ZestMoney, Simpl, and LazyPay reach segments without credit cards โ€” important for India's mass market
  • Show EMI on the product page, not just at checkout โ€” earlier visibility creates more impact
  • Test EMI visibility, format, and placement before committing to a permanent design

Related reading:

  • Conversion Glossary: BNPL
  • Conversion Glossary: Checkout Optimization
  • Conversion Glossary: Psychological Pricing
  • Express Checkout: Apple Pay, Google Pay, Shop Pay
  • Checkout & Pricing Pillar