
From the conversion glossary
Concepts referenced in this article, defined.

Concepts referenced in this article, defined.
Run rigorous A/B tests and personalize every visit on Shopify or any storefront — no engineers required.
Shopify is a hosted, all-in-one platform. It trades customisation flexibility for speed, reliability, and simplicity, which makes it the right choice for D2C brands that want to move fast, don't have in-house developers, and put sales ahead of technical control. WooCommerce is a self-hosted WordPress plugin that gives you deep customisation, but you pay for it with ongoing maintenance, hosting management, and developer dependency. In India specifically, WooCommerce is cheaper to operate at launch but can turn expensive and slow if it's managed poorly. Shopify costs more upfront and removes the infrastructure headaches. Most Indian D2C brands building for scale pick Shopify. Brands with complex catalogues, B2B components, or strong WordPress developer teams often prefer WooCommerce.
Shopify is a fully hosted ecommerce platform founded in 2006. It's used by over 2 million stores globally and a large share of Indian D2C brands, and it handles hosting, security, payment processing, and software updates automatically. Plans start at $29/month (Basic), with Shopify at $79/month and Advanced at $299/month. In India, Shopify is available in ₹ with local pricing, where Basic starts around ₹1,994/month. Shopify integrates natively with Razorpay, PayU, Cashfree, and other Indian payment gateways.
WooCommerce is a free, open-source ecommerce plugin for WordPress, and it's the world's most installed ecommerce platform by number of sites. WooCommerce itself is free, but you'll need WordPress hosting (₹300 to ₹3,000/month for shared through managed), a domain, an SSL certificate, and usually a premium theme (₹3,000 to ₹10,000 one-time) plus various paid plugins. It's used by brands as small as artisan sellers and as large as catalogue-heavy ecommerce stores.
| Feature | Shopify | WooCommerce |
|---|---|---|
| Hosting | Included (fully managed) | Self-hosted (separate cost) |
| Setup time | 1 to 3 days | 3 to 14 days |
| Coding required | No | Yes (for customisation) |
| Plugin/App ecosystem | 8,000+ apps | 50,000+ plugins |
| Razorpay integration | Yes (official app) | Yes (official plugin) |
| Indian payment gateways | Razorpay, PayU, Cashfree, CCAvenue | All major (via plugins) |
| Shopify Payments (India) | Not available | N/A |
| Performance at scale | Managed, reliable | Depends on hosting quality |
| SEO control | Moderate | High (full WordPress) |
| Customisation depth | Moderate (Liquid templates) | Very high (PHP/open source) |
| Multi-currency | Yes | Yes (with plugin) |
| Monthly cost range | ₹2,000 to ₹25,000 | ₹500 to ₹10,000+ (excl. developer) |
| Transaction fees | 0.5% to 2% (no third-party) | None (gateway fees only) |
Shopify total cost, monthly estimate:
WooCommerce total cost, monthly estimate:
The hidden cost of WooCommerce is developer time. An Indian D2C brand without an in-house developer will spend ₹10,000 to ₹30,000/month on maintenance, bug fixes, and customisation requests. Shopify takes most of that off your plate.
Shopify is built for non-technical merchants. Adding products, managing inventory, setting up shipping zones, running discounts, and reading basic analytics all happen in a clean, well-documented UI. A founder with no technical background can run a Shopify store day to day.
WooCommerce requires WordPress knowledge at a minimum. Managing hosting, installing updates, handling plugin conflicts, and debugging performance issues all ask for more technical comfort. When the founder is also the operator, WooCommerce becomes a steady distraction from sales and marketing.
For Indian brands such as early-stage personal care brands, home decor D2C startups, or wellness supplement brands building their first store, Shopify's speed and simplicity usually win.
WooCommerce wins on raw customisation. Because it's open-source, you can change any part of the store, including the checkout flow, product page layout, backend order management, and tax rules, using PHP code or the right plugin. That's valuable for brands with unusual catalogue structures, complex B2B pricing tiers, or highly custom checkout requirements.
Shopify's customisation is limited by its Liquid template language and the constraints of its checkout flow. Checkout customisation requires Shopify Plus at ₹80,000+/month. Most standard D2C needs can be met with Shopify apps, but genuinely custom checkout experiences need a developer working within Shopify's constraints or an upgrade to Plus.
Whether you build on Shopify or WooCommerce, your store's conversion rate decides how much revenue you get from your traffic. Platform choice is a one-time decision. Optimising your store's pages is an ongoing practice.
Brands on both Shopify and WooCommerce can run A/B testing on product pages, collection pages, and checkout flows without developer involvement. Testing a different hero image on your homepage, trying a new CTA button colour on product pages, or simplifying your checkout form are all changes that can meaningfully shift your conversion rate.
If you're weighing Shopify against WooCommerce for your D2C stack, you'll also want an A/B testing tool for your store. CustomFit.ai supports Shopify and works across platforms via a simple JavaScript snippet, so you can run no-code experiments regardless of which platform you build on. Start a 14-day free trial and start improving your store's conversions from day one.
Can I migrate from WooCommerce to Shopify? Yes. Several tools (Cart2Cart, LitExtension, Matrixify) automate product, order, and customer migration from WooCommerce to Shopify. The migration usually takes 1 to 3 days for a mid-size store.
Does Shopify work with Razorpay in India? Yes. Razorpay has an official Shopify app that integrates directly with Shopify checkout and supports all major Indian payment methods (UPI, cards, net banking, wallets, EMI).
Is WooCommerce faster than Shopify? Not inherently. A well-optimised Shopify store on a CDN is typically faster than an average shared-hosted WooCommerce store. A managed WooCommerce setup (Kinsta, WP Engine) with proper caching can match Shopify's performance, but requires more active management.
Which platform do top Indian D2C brands use? Many large Indian D2C brands use Shopify, including several hundred brands that processed over ₹10 crore in 2023. Some brands with complex catalogues or existing WordPress infrastructure use WooCommerce. A few enterprise brands use custom-built platforms or Magento.
Does Shopify charge transaction fees in India? Yes. If you use a third-party payment gateway (Razorpay, PayU, etc.) instead of Shopify Payments, Shopify charges 2% (Basic), 1% (Shopify), or 0.5% (Advanced) on top of the gateway fee. Shopify Payments is not currently available in India.